Complex Needs

Donegal Home Care offers an exceptional standard of care, working with you to deliver care that is both personal to you and tailored to your specific needs.

Our Service & You

At Donegal Home Care our aim is to provide you with care and support in your own home. We know that this is a safe and familiar environment for you, where all your home comforts are all around you. We will help you to develop a care plan that is built around you and your needs, ensuring that you get the right care at the right time.

Everyone deserves to live in the place they call home, with the people and things that matter to them, in communities that look out for one another, doing the things they love.

Someone can have complex needs because of learning or physical disabilities, autism, mental health, acquired brain injury or dementia, often combined with physical health needs that might include epilepsy or sensory issues.

People use behaviour that challenges as a way of getting their needs met. It is a way of communicating your feelings and emotions when you don’t have the skills to do it in other ways. Types of behaviour include self-injury, hurting others, ingesting inedible items, being destructive, or other behaviours like persistently running away, spitting or removing clothes.

All our teams are trained in Positive Behaviour Support and have the skills to support people to have a real life, flourish and be healthy, no matter how complex their needs, or challenging their beahviour might appear.

People with complex needs or behaviour that challenges may have experienced a number of placements, some of them a long way from home. It is not uncommon for people to first make contact with us because of a crisis in current support arrangements or because a change in circumstances means there is need for a new support package, for example at the end of a hospital admission or residential education.

We build support packages around each person, modifying the type or level of support as their needs change, with the overall aim of reducing it over time. Our support workers have the outlook, skills and training to make sure the people we support are safe, included and encouraged.

Complex needs and behaviour that challenges don’t prevent someone from being active, engaged and enjoying social contact. In the right living environment, with a support package developed around the individual and what is important to them, everyone can live a good life.